Welcome to fanduel casino. We understand that your privacy is of the utmost importance, especially in the highly regulated environment of online real-money gaming and sports betting. This Privacy Policy outlines comprehensively how we collect, use, disclose, protect, and manage your personally identifiable information (PII) and non-personal data when you access our website, utilize our mobile applications, or interact with our services (collectively, the "Platform").

By registering an account, placing a wager, or otherwise navigating our Platform, you explicitly consent to the data practices described in this document. If you do not agree with any provision set forth in this Privacy Policy, please discontinue your use of our Services immediately.

1. Information We Collect

To provide a secure, compliant, and personalized betting experience, we collect various categories of information from and about you. This data is essential not only for operational purposes but also to adhere to stringent state and federal regulatory frameworks.

A. Personal Information You Provide Directly

When you register for an account, make a deposit, request a withdrawal, or contact customer support, we require specific personal details. This includes, but is not limited to:

• Contact Information: Your full legal name, residential address, email address, and active mobile telephone number.
• Identity Verification Data: Your date of birth, Social Security Number (in full or partial form as required by law), and government-issued identification documents (e.g., driver's license, passport) necessary to fulfill our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations.
• Financial Information: Credit or debit card numbers, bank account routing details, e-wallet identifiers, and a comprehensive history of your deposits, wagers, wins, losses, and withdrawals.

B. Geolocation Data

Due to the strict jurisdictional laws governing online sports betting and casino gaming in the United States, we are legally mandated to verify your physical location before allowing you to place real-money wagers. We collect precise geolocation data (GPS, Wi-Fi triangulation, and cellular network information) continuously while you are interacting with our Platform. If you disable location services, you will be prohibited from betting.

C. Information Collected Automatically

As you navigate our digital ecosystem, we automatically log technical data through the use of cookies, web beacons, embedded scripts, and similar tracking technologies. This automatically generated data includes:

• Device Information: Your hardware model, operating system version, unique device identifiers (IMEI, MAC address), and mobile network information.
• Usage Data: Your Internet Protocol (IP) address, browser type, pages viewed, time spent on the platform, betting preferences, clicked links, and crash reports.

D. Information from Third Parties

We may receive supplemental information about you from trusted third-party partners. This primarily includes identity verification services, fraud prevention agencies, and credit reporting bureaus used to authenticate your identity, ensure you are not on self-exclusion lists, and protect our platform from financial crimes.

2. How We Use Your Information

fanduel casino strictly utilizes your data for legitimate business purposes and compliance obligations. The primary reasons we process your information include:

• Service Provision: To create and manage your account, process your wagers, execute financial transactions, and provide customer support.
• Regulatory Compliance: To verify that you are at least 21 years of age, confirm you are physically located within a legalized betting jurisdiction, and ensure compliance with all applicable gaming commission regulations, AML statutes, and responsible gaming initiatives.
• Security and Fraud Prevention: To monitor for suspicious betting patterns, detect syndicated betting, prevent account takeovers, and safeguard the overarching integrity of the platform.
• Personalization and Marketing: To tailor the odds, casino games, and promotional offers displayed to you based on your historical preferences. We may also use your contact information to send you promotional materials, newsletters, and exclusive bonus offers (you maintain the right to opt out of marketing communications at any time).
• Platform Improvement: To analyze user behavior, troubleshoot technical issues, and develop new features to enhance the overall user experience.

3. Information Sharing and Disclosure

fanduel casino does not sell your personal information to third parties for their independent marketing purposes. However, to operate effectively, we must share your data with specific trusted entities under strict confidentiality agreements:

• Service Providers: We employ third-party vendors to perform essential functions on our behalf. This includes payment processing gateways, identity verification vendors (e.g., IDology, Jumio), geolocation services (e.g., GeoComply), cloud hosting providers, and customer relationship management (CRM) software.
• Regulatory and Law Enforcement Authorities: As a licensed gaming operator, we are legally bound to share your personal and transactional data with state gaming commissions, tax authorities, and law enforcement agencies when mandated by subpoenas, court orders, or routine regulatory audits.
• Affiliates and Corporate Restructuring: We may share information within our corporate family (parent companies, subsidiaries) to streamline operations. In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the succeeding entity.
• Sports Integrity Organizations: To uphold the fairness of professional and collegiate sports, we may share anonymized betting data—and in cases of suspected match-fixing, personal identities—with sports leagues and independent integrity monitoring associations.

4. Cookies and Tracking Technologies

Our platform relies on cookies—small text files stored on your device—to function correctly. We use essential cookies to maintain your logged-in session securely. We also utilize analytical cookies to understand how you interact with our site and marketing cookies to measure the effectiveness of our advertising campaigns. You can manage or disable non-essential cookies through your web browser settings; however, doing so may limit your ability to use specific features of the fanduel casino platform.

5. Data Security and Retention

We deploy bank-grade security architectures to protect your personal and financial information. This includes 256-bit Secure Socket Layer (SSL) encryption for all data in transit, advanced firewall protocols, and secure server environments restricted to authorized personnel only.

We will retain your personal information for as long as your account remains active. However, even if you close your account, federal and state regulations mandate that we securely retain your KYC and financial transaction records for a minimum period (typically five years) to comply with anti-money laundering and taxation laws.

6. Your Privacy Rights and Choices

Depending on your state of residence (such as California under the CCPA/CPRA, Virginia, or Colorado), you may possess specific legal rights regarding your personal data. These rights generally include:

• The right to know what personal data we have collected about you over the past 12 months.
• The right to request the deletion of your personal data, subject to regulatory retention requirements that may override this request.
• The right to correct inaccurate personal data held within our systems.
• The right to opt-out of targeted advertising and marketing communications.

To exercise any of these rights, or to update your account preferences, you may utilize the self-service privacy portal within your account dashboard or contact our Data Protection Officer directly.

7. Children’s Privacy

Our Services are strictly reserved for individuals who are twenty-one (21) years of age or older. We do not knowingly collect, solicit, or maintain personal information from anyone under the age of 21. If we discover that an underage individual has managed to bypass our KYC protocols and provided personal data, we will immediately terminate the account and purge the data from our active databases.

8. Changes to This Privacy Policy

The regulatory landscape for online gaming evolves rapidly. As such, we reserve the right to update this Privacy Policy at our discretion. When material changes are made, we will notify you by updating the "Effective Date" at the top of this document, placing a prominent notice on our website, or sending a direct email to the address associated with your account.

9. Contact Information

If you have any questions, concerns, or formal complaints regarding our data privacy practices, please reach out to our dedicated privacy team. You can email us at [email protected]. Additionally, written correspondence can be directed to the Legal and Compliance Department at the corporate address listed on our Help & Support page.